Vizilok Help Center home page
Submit a request
Sign in
  1. Vizilok
  2. FAQ

FAQ

Orders

  • Do you offer financing options?
  • Are there currently physical stores where I can buy the locks?
  • Where are the locks shipped from?
  • Can you do overnight shipping?
  • What if there is a missing lock in my order?
  • Can I place an order over the phone?
See all 8 articles

Product Information

  • Where are the locks manufactured?
  • Which is the best lock to use for non-English speakers?
  • What lock is best for hollow metal doors?
  • If the door is accidentally closed while in lock position - how do you unlock from outside?
  • Do you have Cylindrical locks?
  • What Latch strike standard does it meet?
See all 10 articles

Returns / Exchanges

  • What is the Warranty Policy
  • What items are non-exchangeable?
  • What is the Return Policy?
  • I received a damaged lock. What can I do?

Wholesale / Bulk Orders

  • Can I order wholesale?
  • Are there discounts available for bulk orders?
Vizilok
Powered by Zendesk